Privacy Policy.

We may collect the following categories of information.

Parent / Guardian

• Name
• Email address
• Phone number
• Address (if required)
• Payment and booking details

Student

• Name
• Age or date of birth
• Instrument interest
• Lesson attendance and progress
• Relevant medical or support needs (where disclosed)

Website and Form Data

• Enquiry submissions
• Booking requests
• Testimonials
• Student nominations

Media

• Photos
• Videos
• Written testimonials
• Consent preferences

• To provide lessons and services
• To manage bookings and payments
• To communicate with parents and guardians
• To ensure student safety
• To improve our services
• To manage testimonials and marketing (with consent)
• To meet legal obligations

We rely on the following lawful bases to process your data:

Contract:

to deliver lessons and services

Legitimate Interest:

to operate the business

Consent:

for marketing, photos and videos

Legal Obligation:

for accounting and safeguarding

We only collect information about children that is necessary to deliver the programme. Parents or guardians are responsible for providing consent and managing communication on their child's behalf.

We will not publish photos, videos, student names or testimonials without clear consent. Consent can be withdrawn at any time by contacting us directly.

We may share data with:

• Payment providers
• Booking systems
• Form tools (e.g. Typeform)
• CRM tools (e.g. Airtable)
• Automation platforms
• Professional advisers

We do not sell personal data.

We retain data only as long as necessary:

Customer records:

up to 6 years

Enquiries:

up to 24 months

Safeguarding records:

as required by law

Marketing:

until unsubscribed

We take reasonable steps to protect your data, including secure systems, access controls and organised records.

Under UK GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at the details below.

For privacy-related questions or to exercise your rights: